- Check for Physical Connectivity Issues
Sometimes internet connection may fail due to simple things like a loose or unplugged network cable, modem, or router. If you’re on a wireless network, your computer’s wireless network interface card might be turned off. First, check your Wi-Fi settings by clicking Settings > Network & Internet > Wi-Fi and then switch Wi-Fi to the “On” position. When browsing from your phone or tablet, check the settings that turn Wi-Fi on and off and make sure it’s turned on.
For wired connections, check the Ethernet cables that connect to your router. If you suspect that any cable is the culprit, try swapping it out with a new one or changing ports.
- Check If You’re Outside the Wireless Signal Range
If you’re on a Wi-Fi network, you should know that the connection performance depends on the distance between your wireless access point and your device. The further away you move from the Wi-Fi router or a wireless access point, the more sluggish the internet connection will be, and any further drift will result in a total breakdown. Signal interference in your location can also limit the effective range of the Wi-Fi connection.
Failures in the operating system software controlling the adapter can frequently occur.
This is why it is always a good idea to restart your computer, by doing so, you can clean the cache and ensure the settings are not following old configurations.
We see this happen frequently. Sometimes after applying all the correct changes, we expect the solution to work, but for some reason it does not. It is only after restarting the computer that the fixes are actually applied.
- Contact the Help Desk for further assitance.