Popular Services

SHARE Requests

All SHARE requests (HCM, FIN, ELM)

Equipment

District 5 Equipment requests

I.T. Resource Request

IT Resource Request Ticket for Employee processing.

Project Oversight Division (POD) - Services

Project Oversight Division - Service Request

Accounting Services
Help Desk General Ticket
Intrans

Changes to intrans intranet site

ELM
Whitelist Website
Jason Apodaca

The Materials Lab runs extensive tests that take several hours. The screen time-out causes a restraint on the test because the individual who is logged in may step away for several minutes. They have to start the test over again, leading to issues, as there is a short timeframe to get these completed.

FTP Password Reset

FTP Password Reset

Software Update

Software Update

Enable Scheduled Automatic Reboots for Executive Staff Devices (2:00 AM – 6:00 AM)

Update the Windows Update policy for executive staff devices to permit automatic reboots after updates during a restricted maintenance window (2:00 AM – 6:00 AM), ensuring timely patching while minimizing business disruption.

LCP Tracker
Change Management
Bridge Rating (BrR)

Requests for Bridge Rating (BrR)

SQL Server Databases

Request access to SQL Server Databases

CADD Folder Creation Scripts

CADD Folder Creation Scripts

Equipment Deployment

Deployment of I.T. equipment. Monitors, Keyboard, mice, ect

Door Access

Service for Door Access issues

Adobe LiveCycle

Requests related to Adobe LiveCycle

Active Directory Security & Administration

Request for Active Directory Security & Administration

General Ticket

Please describe the issue that you are experiencing

Epermitting- Salesforce application

Request access to Epermitting- Salesforce application

Contractor Pre-qualification Application

Contractor Pre-qualification Application