Email

Questions regarding email, Outlook, M365, etc...

Articles (7)

Pinned Article How do I access quarantined messages in a shared mailbox?

Instructions on how to view Quarantine Items on a 'Shared Mailbox'

Pinned Article How do I add a mailbox that I have rights to in Outlook?

Instructions on how to add a Shared Mailbox in Outlook.

Pinned Article How do I remove an email from the quarantine list?

Instructions on how to release a message from quarantine.

Pinned Article How to resolve error "Microsoft Outlook cannot sign or encrypt this message" when sending encrypted email.

The preferred Microsoft Message Encryption functionality does not rely on local client certificates. If you attempt to send an email message, and see an Invalid Certificate error, it may be attempting to encrypt the message using local S/MIME settings and certificates.

Pinned Article How to send an encrypted email message

Email messages can be protected to help preserve content confidentiality. Microsoft 365 offers a service called Message Encryption which you can use to send protected messages. Messages sent via Message Encryption can only be read by the recipient and can be configured to disallow forwarding to other users.

This article covers how to send an encrypted message.

Pinned Article Modify members of a distribution list (OWA)

Modify members of a distribution list (OWA)

Pinned Article Outlook related Training

LinkedInLearning Outlook related training courses